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frequently asked questions


WHEN CAN I EXPECT TO RECEIVE MY ORDER? 

We are super excited for you to receive your order, so we will do our very best to ship it out as soon as possible. However, please give us 3-5 days to get your items in the mail.

All U.S. orders are shipped via USPS Priority or First Class mail, which usually arrive within 2-3 business days.

AM I ABLE TO EXPEDITE MY ORDER?

If you need to receive your order sooner, please email us at shipping@witandwhite.com after you have placed your order. We will do our best to get your order to you in the requested time frame.

Additional costs may apply.

I ACCIDENTALLY PROVIDED THE WRONG ADDRESS AT CHECKOUT - CAN I UPDATE IT?

If you provided us the wrong shipping information, please contact us as soon as possible at shipping@witandwhite.com.

Unfortunately, if your order already shipped we will not be able to redirect the shipment and will not be held responsible for goods not received.

WHAT IS YOUR RETURN POLICY?

We are happy to return any product within 14 days of receipt of your order. Wit & White holds the right to deny returns if the merchandise does not meet our return requirements.

The buyer is responsible for any return shipping cost.

DO YOU OFFER WHOLESALE OPPORTUNITIES?

Yes! Please contact us and put "wholesale" as your subject

HAVE MORE QUESTIONS?

We are available to answer you questions 24/7 at customercare@witandwhite.com.